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Referrals

If your complaint does not involve fraud, waste, or abuse, these referrals may help direct you to the appropriate Metro Department.
Applicants for employment with concerns about the recruitment & selection process
  • Metro Human Capital & Development 213.922.6217
Complaints regarding Metro Bus/Rail Services
  • Metro Customer Relations Department 213.922.6235
  • Email: customerrelations@metro.net
  • Metro Customer Comment Form
Metro employees with concerns regarding discrimination/harassment
  • Office of Civil Rights 213.418.3190
Questions regarding "Lost & Found" items
  • Metro Customer Service Center 323.937.8920
  • Metro Lost & Found
Questions & concerns regarding public safety & security on the Metro System
  • Metro Transit Watch 888.950.7233
  • Metro Security 213.922.7600
  • Metro Safety & Security
Questions & concerns regarding services for Riders with Disabilities
  • General Information 323.GO.METRO
  • Wheelchair Lift Hotline 1.800.621.7828
  • Riders with hearing or speech impairments, use the California Relay Service, 711, and then the number you need
  • Metro Riders with Disabilities
Helpful Links
Metro.net
Info@metro-oig.net
Contacts
Hotline: 800.221.1142
General Information: 213.244.7300
ADDRESS
Office of the Inspector General 818 West 7th Street, Suite 500Los Angeles, CA 90017

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